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Faux Paw Productions, Inc.©™
Any item may be returned within 30 days of your product’s shipping date for merchandise credit or exchange only. Refunds will only be made on manufacturers’ defects, and return of said defected items must be preapproved by Debby Carman.
Item must be accompanied by your receipt and/or order number.
If item is ‘damaged’ upon your receipt of same, please contact the shipping provider directly.
Sales items may not be returned.
Standard Shipping: We will ship by most expeditious and cost effective manner available for size and weight of package. Most packages should arrive on your doorstep in 3-7 business days.
Shipping Costs: All domestic shipping will be at a flat rate of $5.50 for first item, and .50 for each additional item. Please contact Debby Carman to arrange for expedited , international, or large shipping orders.
No merchandise can be shipped to a post office box.
California residents are subject to a 8.25% sales tax.
Guaranteed Christmas Delivery for Standard shipping: Orders must be received by Faux Paw Productions, Inc. no later than December 10th. Additional shipping charges may apply past that date.
Most items can be exchanged for same amount; like merchandise or credit may be applied.
Please Note: We cannot exchange items unless they are defectiver or damaged.
Credit Card Information: We accept Visa, MasterCard, American Express, Discover and ATM cards. Because our products are hand made to order you will be billed for your order as soon as we receive it.